Christmas is the time when people want to relax, unwind and spend time with their loved ones. Those who have booked a holiday in your property will be looking forward to their well-earned break. There are a few areas that you can focus on as owner, to go the extra mile and deliver a truly memorable holiday that will, in turn, reward you with referrals and repeat business.
The last thing anyone needs is a breakdown in utilities over the holidays. Ensure that you have the heating and hot water system serviced and fuelled up, and make sure that you have a list of tradesmen who are available during the Christmas period should repairs be required. Ensure that the paths, patio, garden and decking are clear, clean and well lit. Consider planting or potting some winter flowers to make the outdoors less brown and bare.
Nothing is more Christmassy than sitting in front of a log fire. If your property is equipped with an open fire or woodburner, think about providing the logs or other fuel so that your guests don’t have to go hunting for them. Make sure there are supplies of firelighters, matches and kindling as well.
Make It Cosy
Provide warm covers on the beds and switch out the summer duvets for thicker ones. Place the summer ones in a cupboard, though – some people actually don’t like to be too hot. Blankets or throws for the living room are a nice touch, as is a festive feel – a few little decorative Christmas details go a long way
You probably already provide an information pack for your guests, but at this time of year, it’s nice to update it with festive activities, Christmas markets, displays and things to do. Amend things like the opening hours of local shops and businesses to the relevant holiday times. If pets are allowed at the property, think about providing a contact number for a vet and recommendations for pet supplies.
A Warm Welcome
Your guests will have travelled a long way for their Cornish holiday. Don’t just stop at the preparation stage. Make sure your welcome gets them fired up from the moment they set foot on your property. It is likely they will be arriving when it is dark, so leave some outside lights on, make sure the property is warm and aired, the fire is lit and some lights on inside the house. Perhaps some Christmas tunes on the CD player would add to the feel? The goal is to make them pleasantly surprised and immediately warm, relaxed and happy.
Establish the Christmas Feel
Having worked hard to create a warm and welcoming atmosphere for your Christmas guests, consider creating some extra Christmas spirit with some small but significant touches. Change the usual welcome hamper to include mince pies, Christmas pudding, mulled wine or a bottle of bubbly. Decorate the property with tasteful and carefully positioned Christmas decorations – not just the ones that don’t suit your own house. Think about the colour scheme and the type of property you have. For more traditional properties reds, golds and greens fit in well, and for modern properties silver works better.
Always put a wreath or other decoration on the front door, a Christmas tree (real or artificial) in the main reception space, and decorate the living area and hall. Provide some Christmas themed napkins and crackers for the dining table.
For more information on holiday letting and any advice or guidance, Alison, Charmian and George are on hand to help. Please telephone +44 (0)1208 893 980, email firstname.lastname@example.org or come in and see us in our Wadebridge office.