What to expect
EquipmentEvery property has electric light and all of the following unless stated to the contrary. Bathroom or shower, immersion heater, inside flush toilet, refrigerator, electric / gas cooker, spring interior or latex mattresses, electric iron, electric fires, child's cot, all necessary cutlery and crockery, pillows and blankets or duvets.
Colour TVs are provided; however in a few places and in some atmospheric conditions the reception may be poor. Domestic appliances do go wrong and their serviceability at all times cannot be guaranteed. Where a washing machine is available, individually in a cottage or provided for general use within a complex of cottages, it is stated in the description.
HeatingWhere Central Heating is installed it is stated in the property description. Most properties include heating costs in the rental. If central heating is on top of the rental it will be indicated as such.
Night storage heaters are available in many properties. If there is an extra charge for use of night storage heaters this will be indicated. Please refer to the individual property descriptions for information on the heating arrangements for the property.
ElectricityMost properties include electricity in the rental (excluding night storage heaters). Where electricity is charged as an extra (usually by pre-payment coin meters or by meter reading), this will be indicated as such.
Bed linen and TowelsSheets, pillow cases, duvet covers and towels are not automatically provided. If bed linen is included in the description this will be indicated. Some properties include bed linen and towels in the rent. Some include bed linenbut do not supply towels and a few do not supply bed linen or towels at all. There are a few properties that don't supply bed linen and towels unless the guests are coming from overseas. Arrangements for bed linen and towels will be indicated in the 'At a glance' section for the property. Cot linen is not supplied.
Cars and Car ParkingWhere possible, car parking is available, at car owners' risk in all instances and not necessarily on site. Guests coming without cars should seek our advice as a car is a "must" in many of these properties.
Boat trailers can also be parked at some properties and dinghies and sailboards can be launched all over Cornwall.
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PetsOne dog is welcome in some cottages and sometimes more. For other pets we would have to enquire with the owner first before accepting them. Certain owners definitely do not accept any pets and these are indicated in the property descriptions. A charge is made for them and owners are expected to bring suitable bedding or baskets and not to permit pets to use the blankets and soft furnishings provided for guests. Pets may not be left unattended in any property and should be "exercised" away from gardens.
If guests wish to bring more than one pet, they must clear this first through us. Although an owner may not accept pets and the property carries that symbol it should not be assumed by those with health problems that the property is "Pet Free". When there are health concerns we advise you to speak to one of our staff who can make further checks with the owner or housekeeper.
Dogs are banned from many Cornish beaches, if you are concerned about this please check before booking.
If you would like you can open and print a copy of our Pet Policy here.
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