We’re a Feefo Gold Trusted Merchant
Cornish Traditional Cottages are excited to announce that we have once again been awarded Feefo Gold Trusted Merchant Accreditation. Only companies with a customer service rating of 95% and above are rewarded with the status and we achieved a whopping 98%.
This means that 98% of our customers rated our customer service as either “Excellent” or “Good”. In fact 75% of our customers rated us as excellent!
Feefo is an independent customer feedback system that only invites genuine customers to leave feedback. Since joining in April 2013 we have received over 1250 reviews.
We truly appreciate the time our customers take to leave a review as we believe that all feedback, good or bad, is valuable. It keep us on our toes and enables us to identify areas that need a little fine-tuning.
We’ll be displaying our certificate in pride of place here at the office and aspire to hit 100% next year.
You can read independent feedback from genuine customers here.