Owner Information Board: Latest advice, tips and news - Our property owner community
  • Buying a holiday home
    • Holiday home investment
      • Reasons to buy a holiday home in Cornwall
      • What to look out for when buying a holiday home in Cornwall
      • Buying a holiday home as an investment
      • Five popular types of holiday homes in Cornwall to buy
      • Buying a holiday home as a lifestyle choice
      • Where to look for a holiday home in Cornwall
      • Long Term Let, Holiday Let or B&B?
      • 7 Reasons to holiday let in Cornwall
      • Getting the best holiday letting return on investment in Cornwall
      • Holiday Letting Income Calculator
      • How much does it cost to buy a holiday let in Cornwall?
      • Holiday let rules and regulations
    • How to let your holiday home
      • Letting your holiday home: DIY marketing, local or nationwide agent?
      • Letting agencies: full management, or marketing and bookings only
      • You get what you pay for – Holiday letting agents’ fees explained
      • Preparing your holiday home for letting
      • All you need to know about holiday let wear and tear
      • How to deal with complaints about your holiday let
    • Turn lookers into bookers
      • How to best present your Cornish holiday let online
      • 5 tips on search engine optimisation for holiday lettings
      • Encouraging online booking for your holiday let
      • Catering for a niche – are you set up for it?
  • Let with us
  • About Us
    • About Us
    • Meet the Property Team
  • Contact Us
  • Our Cottages
Owner Information Board: Latest advice, tips and news - Our property owner community
Buying a holiday home
    Holiday home investment
    Reasons to buy a holiday home in Cornwall
    What to look out for when buying a holiday home in Cornwall
    Buying a holiday home as an investment
    Five popular types of holiday homes in Cornwall to buy
    Buying a holiday home as a lifestyle choice
    Where to look for a holiday home in Cornwall
    Long Term Let, Holiday Let or B&B?
    7 Reasons to holiday let in Cornwall
    Getting the best holiday letting return on investment in Cornwall
    Holiday Letting Income Calculator
    How much does it cost to buy a holiday let in Cornwall?
    Holiday let rules and regulations
    How to let your holiday home
    Letting your holiday home: DIY marketing, local or nationwide agent?
    Letting agencies: full management, or marketing and bookings only
    You get what you pay for - Holiday letting agents' fees explained
    Preparing your holiday home for letting
    All you need to know about holiday let wear and tear
    How to deal with complaints about your holiday let
    Turn lookers into bookers
    How to best present your Cornish holiday let online
    5 tips on search engine optimisation for holiday lettings
    Encouraging online booking for your holiday let
    Catering for a niche – are you set up for it?
Let with us
About Us
    About Us
    Meet the Property Team
Contact Us
Our Cottages
  • Buying a holiday home
    • Holiday home investment
      • Reasons to buy a holiday home in Cornwall
      • What to look out for when buying a holiday home in Cornwall
      • Buying a holiday home as an investment
      • Five popular types of holiday homes in Cornwall to buy
      • Buying a holiday home as a lifestyle choice
      • Where to look for a holiday home in Cornwall
      • Long Term Let, Holiday Let or B&B?
      • 7 Reasons to holiday let in Cornwall
      • Getting the best holiday letting return on investment in Cornwall
      • Holiday Letting Income Calculator
      • How much does it cost to buy a holiday let in Cornwall?
      • Holiday let rules and regulations
    • How to let your holiday home
      • Letting your holiday home: DIY marketing, local or nationwide agent?
      • Letting agencies: full management, or marketing and bookings only
      • You get what you pay for – Holiday letting agents’ fees explained
      • Preparing your holiday home for letting
      • All you need to know about holiday let wear and tear
      • How to deal with complaints about your holiday let
    • Turn lookers into bookers
      • How to best present your Cornish holiday let online
      • 5 tips on search engine optimisation for holiday lettings
      • Encouraging online booking for your holiday let
      • Catering for a niche – are you set up for it?
  • Let with us
  • About Us
    • About Us
    • Meet the Property Team
  • Contact Us
  • Our Cottages
Customer focus, First Impressions

Create the Right First Impression with a Welcome Pack

Your guests should arrive at their holiday cottage to find the lights on, and welcome supplies should be the first thing they notice inside – perhaps a bottle of champagne? Do ensure that the information you need to supply them with is in evidence and makes them feel appreciated and valued – it has to charm and welcome them, not berate them with a bossy list of do and do not. The advice you provide should also be up to date and smartly presented. A dog-eared or disorganised folder just won’t do. A welcome book must be something which catches their eye and makes them want to open it up and digest the information therein.

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Customer focus, First Impressions, General

First Impressions Do Count

Creating the right first impression will go a long way to building trust, creating loyalty, generating good feedback leading to repeat bookings. In this article I will set out some of the key ways to create the best first impression to ensure your holidaymaker becomes a great advocate for your property. 

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First Impressions, General, Quality

Dolphin Cottage gets a Dream Doors Facelift

Dolphin Cottage, self catering holiday let, near Charlestown

Dolphin Cottage at Polmear Farm, a barn conversion from 2004, had a traditional farmhouse style kitchen with darkish wood doors. In 2016 we thought it was time to update its look and feel and brighten up the cottage kitchen area. We saw an advert in a local paper for Dream Doors (Truro) who specialise in refreshing kitchens by replacing door fronts but utilising the existing unit carcasses. 

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First Impressions, General, Maintenance

Damp and Mould in your Holiday Home

Understanding damp and mould

Damp and mould is a common problem area regardless of the age of your holiday home. It’s important to understand the causes and best ways to prevent the problems from worsening. We hope this article will help provide some understanding of the causes and what you can do to overcome/control damp and condensation. 

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Cornish Traditional Cottages
3 Eddystone Court
Eddystone Road
Wadebridge
Cornwall
PL37 7FH

Tel: 01208 893 980

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